The sales book templates you find online were mostly designed for a shop that takes cash. A Nigerian shop takes cash, bank transfers and POS, often all three within ten minutes. A book with one "Amount" column can't tell you why the money in the drawer is ₦40,000 less than the sales total, when the answer is simply that ₦40,000 came in by transfer.
So the format needs one more column than the usual template: how the customer paid.
The format
Start a new page every day. Write the date at the top and the name of whoever opened the shop.
| No. | Item | Qty | Price | Amount | Paid by | Sold by |
|---|
No. numbers the sales from 1 each day. Price is the price for one. Amount is quantity times price. Paid by is Cash, Transfer, POS or Credit. Sold by is the initials of the person who made the sale.
A sample page
The figures are invented. The mix of payments is typical.
Monday 5 October. Opened by: CN.
| No. | Item | Qty | Price | Amount | Paid by | Sold by |
|---|---|---|---|---|---|---|
| 1 | Body cream 400ml | 2 | 4,500 | 9,000 | Cash | CN |
| 2 | Power bank 20,000mAh | 1 | 18,000 | 18,000 | Transfer | CN |
| 3 | Tin milk 400g | 3 | 2,800 | 8,400 | POS | BA |
| 4 | Phone charger | 1 | 3,500 | 3,500 | Cash | BA |
| 5 | Wireless earbuds | 1 | 12,000 | 12,000 | Transfer | CN |
| 6 | Bath soap 150g | 4 | 600 | 2,400 | Credit, Mama Tobi | BA |
At the bottom of the page, add it up by payment type:
| Amount | |
|---|---|
| Cash | 12,500 |
| Transfer | 30,000 |
| POS | 8,400 |
| Credit | 2,400 |
| Total sales | 53,300 |
Closing the day
This is the part that makes the book worth keeping. It takes about ten minutes.
- Cash. Count the drawer. Take away the float you started with. What's left should equal the cash total, less anything paid out of the till during the day.
- Transfers. Open the bank app and add up the day's credit alerts. They should equal the transfer total. Every alert should match a line in the book, and every transfer line should have an alert.
- POS. Print or view the terminal's end-of-day summary. It should equal the POS total.
- Credit. Copy each credit sale into your debtors' list with the customer's name. Credit is a sale, but it is not money yet.
- Sign. Whoever closed writes the three figures they found and signs the page.
If cash is short, you'll see it tonight, while everyone still remembers the day. If a transfer line has no alert, you'll see that too. Customers do sometimes show a "successful" screen for a payment that never arrives, and tonight is a better time to find out than the end of the month.
Money that leaves the till
Shops pay for things out of the drawer all day: a loader, fuel for the generator, water, change borrowed for a neighbour. If those aren't written down, the cash will never balance and nobody will be able to say why.
Keep a small box at the bottom of each page headed "Paid out", with what it was for, the amount, and who took it. Then the cash check becomes: float, plus cash sales, minus paid out, equals what's in the drawer.
The mistakes that spoil it
Writing "sundries ₦6,000" for a group of items. The sales book feeds your stock record, and "sundries" can't be taken off any shelf. Write the items.
Recording a credit sale as cash "because she always pays". She may. Until she does, the drawer will be short by exactly that amount.
Leaving the Sold by column empty. When each sale carries a name, a shortage has a starting point and honest staff aren't under the same cloud as everyone else. There is more on that in how to stop staff stealing from your shop.
Skipping the close because the shop was busy. A busy day is the day the check matters most.
The sales book tells you what money should exist. Its partner is the stock record book, which tells you what goods should exist. Each day's sales lines are what you post into the stock pages, one total per item.